Shipping policy
Free Shipping
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We're on it. 🐾✨
Free shipping on orders over $75 — because your wallet's already taken enough hits from pet toys they ignored.
Processing Time
Orders are typically processed within 1-2 business days. During peak periods, things may take a little longer — we appreciate your patience (and so does your dog, probably).
Shipping & Delivery Once your order ships, delivery usually takes 4-8 business days depending on your location and the shipping method you selected at checkout.
Order Updates You'll receive tracking info as soon as your order is on its way — so you can refresh the tracking page as obsessively as your cat stares at the wall at 3am. 📦
Secure Checkout All payments are processed through a secure, encrypted checkout. Safe, simple, and significantly less chaotic than your living room floor.
Please note that delivery estimates may be affected by carrier delays, weather, or other factors outside our control. We'll always do our best to keep you in the loop. 🐶